kriya live FAQ — Deposits, Withdrawals, VIP and Live Games
From deposits to withdrawals, VIP cashback to live dealer games — this page brings together detailed answers to the most common questions from Bangladeshi players. Find your question and get the right information directly.
For ages 21+
bKash · Nagad · Rocket
Bengali and English support
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Deposit FAQ
How to deposit money
At kriya live, the minimum deposit amount for any payment method is ৳100. bKash, Nagad, Rocket or bank transfer — the same limit applies to all. Whether you play in the slots section or live casino, you can get started with just ৳100.
Go to the kriya live cashier page, select bKash, enter the amount and send payment from your bKash app to the number shown. Once the transaction ID is confirmed, the funds are usually added to your account within a few minutes. The account must be registered in your own name.
kriya live does not charge any deposit fee. However, bKash, Nagad or Rocket may apply their own charges according to their transaction policies — that is entirely their decision. The same applies to bank transfers; Sonali Bank, Dutch-Bangla or other banks may have their own policies.
Yes, both Nagad and Rocket mobile wallets are accepted at kriya live. Bank transfer is also supported. The minimum deposit amount is the same across all methods — ৳100. Use whichever method is most convenient for you.
kriya live offers a 100% welcome bonus on your first deposit, up to ৳15,000. Example: deposit ৳1,000 and get a ৳1,000 bonus — total balance becomes ৳2,000. The bonus can be withdrawn after a 20x wagering requirement, meaning a ৳1,000 bonus requires ৳20,000 in wagers.
Bank transfers may take a bit longer than mobile wallets due to the bank's own processing steps. Keep the deposit reference number and screenshot saved. If funds are not credited after a long wait, contact kriya live Casino directly via live chat.
VIP FAQ
VIP Program
Weekly cashback is based on the net loss for that week — a percentage of what remains after subtracting total winnings from total losses is returned. Example: if a Gold member's net loss for the week is ৳20,000, they receive ৳20,000 × 0.7% = ৳140 cashback.
The kriya live VIP program has five tiers: Bronze, Silver, Gold, Platinum and Diamond. At the highest Diamond tier, you can earn up to 1.2% cashback per week. Visit the dedicated page to learn more about kriya live VIP.
You move up automatically through regular play and consistent activity. kriya live reviews your account activity to determine promotions. From Bronze to Silver, then Gold, Platinum and finally Diamond — the cashback rate increases at each step.
The cashback rates for all five tiers are: Bronze — up to 0.2%, Silver — up to 0.5%, Gold — up to 0.7%, Platinum — up to 1.0%, Diamond — up to 1.2%. Each rate applies to the net loss for that week.
For full details on cashback benefits and conditions, check the terms and conditions page or contact the kriya live 24/7 support team directly. They can give you details specific to your account tier.
In addition to weekly cashback, higher-tier VIP members can enjoy priority support and special promotional offers. kriya live organises exclusive events and rewards for VIP players from time to time. The higher the tier, the broader the range of benefits.
Live Games FAQ
Live Dealer Games
Teen Patti is a three-card game where you pick the best card hand; Andar Bahar is a simple guessing game — a card is revealed and you bet on whether the matching card will appear on the Andar (left) or Bahar (right) side. On kriya live you can play JILI's TeenPatti Joker and Teen Patti 20-20.
kriya live's live tables are designed for players with different budgets. You can choose from low-stakes tables up to high-limit ones. The specific limits for each table are shown next to the table in the game lobby and are clearly displayed after you log in.
In a live dealer game, a real dealer runs the game via a live video stream from a studio. You can see the cards or roulette wheel on screen and place bets within the allotted time. Games from several well-known providers including Evolution, Pragmatic Play Live and Ezugi are available on kriya live.
Baccarat is a card game where you bet on whether the "Banker" hand will win, the "Player" hand will win, or both will tie. The hand closest to nine points wins. No complex strategy is needed to start; the rules are straightforward and you can place bets at the live tables on kriya live.
Yes, kriya live's live casino runs well on both Android and iOS devices. A good internet connection keeps the stream smooth. The kriya live Android and iOS apps are available through official channels, making mobile gaming more convenient.
Withdrawal FAQ
How to withdraw money
The minimum withdrawal amount at kriya live is ৳800. Withdrawal requests below this limit are not accepted. Submit a withdrawal request only when your winnings are at least ৳800. You can use bKash, Nagad, Rocket or bank transfer as your withdrawal method.
Withdrawals from kriya live are usually completed within 15 minutes to 2 hours. This timeframe applies to all mobile wallets — bKash, Nagad and Rocket. Bank transfers may take a bit longer depending on the bank's own processing time.
Yes, kriya live accepts withdrawal requests 24 hours a day, seven days a week. There is no restriction on submitting a request at night or on Fridays and Saturdays. Processing is generally completed within 15 minutes to 2 hours, though bank transfers may be affected by the bank's business days.
If a withdrawal request has been pending for more than 2 hours, first check whether identity verification is required on your profile. If everything looks correct, contact kriya live live chat support — they are available 24/7 in Bengali. Keep your transaction ID handy.
No, for security reasons withdrawals can only be made to a mobile wallet or bank account registered in your own name. Whether you use bKash, Nagad or Rocket, the account must match the name registered on your kriya live account.
To withdraw winnings earned from a bonus, the wagering requirement must be met. For the welcome bonus, you must wager 20 times the bonus amount — example: a ৳1,000 bonus requires ৳20,000 in wagers. After that, the remaining balance can be withdrawn as long as it is at least ৳800. Bonus usage guidelines are also available on the responsible gaming page.
Didn't find your answer? Ask support directly
If you could not find the answer to your question on this FAQ page, the kriya live support team is always ready. Help is available in both Bengali and English.
Live Chat
Talk directly to a kriya live representative via 24/7 live chat from any page on the site — a response usually comes within a few minutes.
Talk directly to a kriya live representative via 24/7 live chat from any page on the site — a response usually comes within a few minutes.
Email Support
If you want to write in with more detail, contact us by email: [email protected] — active 24/7 in both Bengali and English.
If you want to write in with more detail, contact us by email: [email protected] — active 24/7 in both Bengali and English.
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All your information is protected with SSL encryption. Feel free to share your issues and questions without hesitation.
All your information is protected with SSL encryption. Feel free to share your issues and questions without hesitation.